Sasa Zelic

I'm

About

Independent M365 Automation Engineer & Product Developer

  • Location: Novi Sad, Serbia | EU Citizen
  • Degree: Bachelor of Science in IT Management

Skills

IT & Automation Skills
PowerShell 90%
MSP Tools (RMM: Datto, Kaseya, CW Automate; PSA: HaloPSA, ITGlue) 90%
Microsoft 365 90%
Microsoft Azure 80%
Microsoft Power Apps | Power Automate 75%
AWS SysOps Administrator 70%
Cloud & DevOps Skills
Bash Scripting 80%
Terraform 70%
Docker 70%
Kubernetes 60%
Python Scripting 70%
Azure DevOps 80%
AWS DevOps 50%

Resume

Summary

Sasa Zelic

Senior IT Engineer with 15+ years of experience across enterprise IT and MSP environments, specializing in Microsoft 365 automation and cloud infrastructure.

Founder and developer of ORCHEX — a Microsoft 365 multi-tenant management platform built for MSPs, powered by Microsoft Graph API, Azure Functions, and a Vue 3 frontend.

Automation-first mindset with a strong operational background — from PowerShell and Graph API scripting to architecting and delivering full-stack cloud platforms.

Bachelor of Engineering in IT Management

2009 - 2013

Faculty of Management (FAM), Novi Sad, Serbia

GPA: 9.4/10

Recent Certifications

12/2024

Terraform Associate

08/2024

AWS Certified SysOps Administrator

06/2024

Microsoft DevOps Engineer Expert

04/2024

Microsoft Azure Administrator Associate

Instructor-led onsite trainings

Sophos XG Firewall Architect

2016 | Karlsruhe, Germany

Official Sophos Instructor-Led training lead by certified Sophos instructors for Unified Threat Managment modular appliances (firewall, Proxy, Email protection, Vpn)

Certified Ethical Hacker

2015 | Belgrade, Serbia

Official EC-Council Instructor-Led training lead by certified EC-Council instructor Mane Piperevski

PowerShell

2015 | Novi Sad, Serbia

PowerShell - Instructor-Led training lead by Microsoft MVP and a co-founder of PowerShell Magazine - Aleksandar Nikolic

MCSE/MCSA 2003

2007 | Novi Sad, Serbia

MCSE: Windows Server 2003 - Instructor-Led training lead by Microsoft trainer - Vladimir Ilic

Digital Badges

Other certificates

2006-2018

  • Microsoft Office 365
  • MCSE: SharePoint 2016
  • Microsoft SQL 2012 | 2014
  • MCSE: Windows Server 2003 | 2008 | 2012
  • ....

Professional Experience

MSPITAutomations, United States

June 2024 – Present

Independent M365 Automation Engineer & Product Developer

Founder of ORCHEX | M365 Automation Consulting

  • Designing and developing ORCHEX — a Microsoft 365 multi-tenant management platform for MSPs (Vue 3, Azure Functions, PowerShell, Microsoft Graph API). orchex.app
  • Automating Microsoft 365 and cloud workflows using PowerShell, Microsoft Graph API, and Azure Functions.
  • Providing targeted automation consulting for MSP environments.

YanceyWorks, Sacramento, CA, United States

May 2017 - May 2024 (7 yrs)

IT Operations Manager

Led automation initiatives to streamline IT operations, reducing manual workload by leveraging PowerShell, Azure Functions, and MSP tools.

  • Designed proactive monitoring and alerting systems, reducing incident resolution time.
  • Automated IT documentation with PowerShell, ensuring accuracy and compliance.

Key Technologies: PowerShell, Azure Functions, DattoRMM, CW Automate, JavaScript, Microsoft 365, Azure, HaloPSA, ITGlue, ConnectWise ScreenConnect, Microsoft Automate, Microsoft PowerApps.

Smart a Noventiq, Novi Sad, Serbia

July 2013 - July 2017 (4 yrs)

Security Expert

May 2015 - July 2017 (2 yrs 2 mos)
  • Designed and deployed Sophos UTM/XG Firewall solutions.
  • Implemented Sophos SafeGuard encryption and Endpoint security.
  • Led migrations from Microsoft ISA Server to Sophos UTM.

Key Technologies: Sophos UTM, Sophos SafeGuard, Sophos Endpoint Protection.

Relevant Skills: CEH - Certified Ethical Hacker, Sophos UTM Architect, Sophos SafeGuard Engineer, Sophos Endpoint Engineer.

Senior Expert for Microsoft Infrastructure

July 2013 - May 2015 (1 yr 10 mos)
  • Led deployments and configuration of Microsoft Windows Server.
  • Managed and executed Microsoft SharePoint Server project deployments.
  • Implemented, configured, and fine-tuned Microsoft SQL Servers

Key Technologies: Microsoft Windows Server, Microsoft SQL Server, Microsoft SharePoint Server, Active Directory, Group Policy, PowerShell, Hyper-V.

Ategra, Sydney, Australia

2016 - 2017 (1 yr)

Senior IT Engineer

  • Provided Microsoft Windows Server maintenance
  • Managed Microsoft Exchange Server upgrades and migrations.
  • Worked with ConnectWise Automate for remote monitoring and management

Key Technologies: Microsoft Windows Server, Microsoft Exchange Server, VMWare, ConnectWise Automate RMM

JKP Gradsko Zelenilo, Novi Sad, Serbia

2006 - 2013 (8 yrs)

Head of IT Department

2012 - 2013 (1 yr)
  • Oversaw all technology operations, ensuring alignment with business goals.
  • Analyzed department requirements to determine optimal IT solutions.

IT Administrator

2006 - 2012 (7 yrs)